Credit control that protects your cash flow and your customer relationships
Prompt
Time is money – especially when it comes to outstanding invoices. We act quickly, stay ahead of your ledger, and make sure nothing slips through the cracks. The sooner we’re on it, the sooner you get paid.
Polite
Chasing payment doesn’t have to mean damaging relationships. We speak to your customers with the same warmth and professionalism you would yourself – keeping doors open, trust intact, and your reputation protected.
Persistent
We don’t give up at the first hurdle. We follow up, follow through, and keep going until the job is done – all without the pushiness that gives credit control a bad name. Quietly determined. Consistently effective.
Credit control with
a human touch
The Credit Lab was built on a simple belief – that getting paid shouldn’t cost you a customer. Founded by Mel, with decades of credit control experience behind her, we work with SMEs who are brilliant at what they do but find chasing invoices awkward, time-consuming, or just plain stressful.
Real businesses. Real results.
Real peace of mind.
“Mel has been a great addition to AMB, she has been pivotal to not only processing our business but streamlining out some systems and gaining control of our credit control department which in return has improved our cash flow. I would definitely recommend M el to anyone who needs credit control help!”
“Mel has been a great addition to AMB, she has been pivotal to not only processing our business but streamlining out some systems and gaining control of our credit control department which in return has improved our cash flow. I would definitely recommend M el to anyone who needs credit control help!”
Frequently asked
questions
We know handing over something as important as your credit control can feel like a big step. So we’ve answered the questions we hear most often – because the more you understand how we work, the easier it is to see that your cash flow (and your customer relationships) are in safe hands.
What industries do you specialise in?
We know handing over something as important as your credit control can feel like a big step. So we’ve answered the questions we hear most often – because the more you understand how we work, the easier it is to see that your cash flow (and your customer relationships) are in safe hands.
We're a small business - is outsourced credit control really for us?
We know handing over something as important as your credit control can feel like a big step. So we’ve answered the questions we hear most often – because the more you understand how we work, the easier it is to see that your cash flow (and your customer relationships) are in safe hands.
Do we have to commit to a long-term contract?
We know handing over something as important as your credit control can feel like a big step. So we’ve answered the questions we hear most often – because the more you understand how we work, the easier it is to see that your cash flow (and your customer relationships) are in safe hands.
How quickly can you get started?
We know handing over something as important as your credit control can feel like a big step. So we’ve answered the questions we hear most often – because the more you understand how we work, the easier it is to see that your cash flow (and your customer relationships) are in safe hands.